It has been said that the biggest problem in the world is a lack of communication. With open communication and understanding, we could solve most of today’s problems. Is this an overly simplified view of the world and today’s societal, scientific, political and religious problems? Perhaps. Nevertheless, it provides food for thought for this issue of Construction Project Controls (and perhaps thought-provoking fodder for your next water-cooler debate).
For example, let’s consider claims prevention and recovery. How can open communication improve the chances of recovery? For starters, Larry True suggests that you understand what your contract does and does not cover, then communicate accordingly.
Communication is the driving force behind most of today’s technological software systems. The goal is to increase communication between the office and the field and among all the key players. John Jurewicz looks at the recent sale of one of these software solutions and elaborates on what it may mean to the industry.
Speaking of key players, owners should have a basic understanding of the forms of communication sent by contractors, suggests Gordon Aronson. Specifically, he says owners should learn how to read and interpret a project schedule. It creates greater accountability for the contractors and better communication among key players.
We leave you this month with these parting words from playwright George Bernard Shaw, who said, “The problem with communication ... is the illusion that it has been accomplished.”
